Resources

Things to help you from your relative local authorities.

Headway Resources Info. Bexley 


Bexley Corona Virus Helpline: A list of services and information regarding the Corona Virus 

PHONE: 02030455398 

EMAIL: bexley.gov.uk 


On Hand: Support with shopping and medication 

PHONE: 02034882921 

EMAIL: beonhand.co.uk 


Mind: Mental Wellbeing, Video, Email and Phone service. 

PHONE:  02083038932 

EMAIL: info@mindbexley.org.uk 


Bexley Age UK: Telephone and email support 

PHONE: 02083000883 

EMAIL: ageuk.org.co.uk 


Humanitarian Service: Supporting people with meds, aid and food. However, only taking email and referrals via adult social services. (I have submitted my contact details and await further information). 

PHONE: 02083037777 (Ask for adult social care). 





Headway Resources Info. Bromley 


Bexley Age UK: Telephone and email support 

PHONE: 02083151850 (This number also covers Greenwich) 

EMAIL: ageuk.org.co.uk 


Bromley Well: Support with shopping and medication. 

PHONE: 03003309039 

EMAIL: bromleywell.org.co.uk 


Apetito: Hot meal service (Charges apply) 

PHONE: 01225569424 


Frozen Food and Microwave Service: (Charges apply) 

OAK HOUSE 

PHONE: 03333706700 


WILKSHIRE FARM FOODS 

PHONE: 08000773100 


Care Link: Care if you have had a fall (Charges apply). Needs to be set up prior by client or care worker. 

PHONE: 02083134979 


NOTE: If you are paying or already receiving services and want to amend, or try new services from the above, you can call direct on 02084617777 to alter your care packages. 







Headway Resources Info. KCC / Dartford 


Adult Social Services 

PHONE: 0300416161 

EMAIL: social.services@kent.gov.uk 


Sainsburys Online: Offer food delivery to the elderly and vulnerable customers. You have to register for this service at the following. 

EMAIL: GOV.UK 








Headway Resources Info. Greenwich 

Support for Vulnerable Residents 

  1. If you need help because you are vulnerable and self-isolating, and have not got a family member, friend or neighbour who can help, our volunteers could provide support with: 

  1. collecting / delivering prescriptions 

  1. delivering essential food packages 

  1. connecting you to local community services. 

Contact us to request support on: 0800 470 4831 OR  

E-mail: covid19support@royalgreenwich.gov.uk 

  1. Food vouchers remain available for children who receive free school meals. Please also contact the Greenwich Foodbank to either get help or give help. 

During the current emergency Greenwich Foodbank has suspended all of our client centres. We have introduced a delivery system which will take food to the client’s doorstep. We have also introduced a new referral system to all of the agencies that normally make referrals. We expect to deliver one or two days after the referral is received. 

So either call: 0800 470 4831 OR e-mail: covid19support@royalgreenwich.gov.uk to make a Food Bank referral & to get a Food Bank Voucher 

Alternatively, you can e-mail: contact@greenwichfoodbank.co.uk OR if you don’t get a response with the above options; contact Elena by e-mail or phone 






Headway Resources Info. Southwark 

  1. General Support 

Contact either call 0207 525 5000 or e-mail covidsupport@southwark.gov.uk 


  1. Council Support 

Please refer anyone you come across with the following issues, to the relevant support services 

  • Financial hardship and help with benefit applications, call 020 7525 2434 

  • Serious health issues - residents should be advised to contact NHS 111 or their local GP 

  • Support for those who are homeless. If you are aware of anyone sleeping rough please let the council know via Streetlink. Our council funded outreach team will visit people where they are and find them a safe place 


  1. Food Access (Self Isolation & Delivery Services) 

This section links you to ways of accessing food if you're self-isolating and struggling to get food delivered. Please note that businesses listed here are not specifically endorsed by Southwark Council. 

  1. Elysia Catering 

Elysia Catering offers a local delivery service by cargo bike. Orders can be placed online. Food is sourced from independent local food businesses. 

Open to those in Bermondsey, London Bridge and Peckham. Minimum order cost is £30 and there's an £8 delivery charge. Online payment only. 

availability: currently 1 week wait for delivery 

location: Arch 4, Voyager Business Park, SE16 

email: sophie.andre@elysiacatering.comrose.wilkmullis@elysiacatering.com 

website: www.elysiacatering.com 

  1. Bell and Sons of Bermondsey 

Bell and Sons of Bermondsey offers a free delivery service to local residents on their electric cargo bike daily. You can purchase meat and produce with no delivery charge. Minimum £25 spend (payable by card over phone or upon delivery). Online booking. 

  1. Manna Centre 

Manna Centre offers a takeaway meal provision with free takeaway dinners, mainly for homeless people. Self-referral. 

  • location: 12 Melior Street, SE1 3QP 

  • phone: 020 7357 9363 


  1. Surrey Docks Farm 

Surrey Docks Farm offers a grocery collection service. Farm shop products can be ordered online and collected in person. Products include frozen sausages, beef and pork cuts daily, eggs when available; and increasingly vegetables over the coming weeks. Collection open every morning from 11-11:30am. 

  1. New Covent Garden Market 

New Covent Garden Market offers a grocery delivery service. They will deliver fresh produce from the market to any London postcode. Items include vegetable and fruit boxes, milk and bread. Delivery cost is included in the price of the box (prices available on the website). There are nine different providers available through the site. See website for details of each provider. Online booking. 


  1. Crosstown Doughnuts 

Crosstown Doughnuts offers a food box delivery scheme, available to those living in zones 1-4. Boxes include essentials such as vegetables, milk, eggs, bread and also doughnuts. Vegan box available. Open 7 days a week, early until late. 


  1. Natoora 

Natoora offers a food delivery app, initially designed for chefs, but now available to everyone. High quality food products. Delivery to zones 1-4, Teddington, Kingston upon Thames and Twickenham. Booking via the app. Next day delivery, Monday to Saturday. 


  1. Turnips 

Turnips is a fruit and vegetable retailer partnering with other Borough Market retailers (Furness Fish and Bread Ahead) operating a home grocery delivery service. Choose your own products or select one of their ready made box offers. Orders to be emailed at the latest of 12pm the day before delivery. Minimum order of £40 and delivery charge is currently £5. 

Home deliveries on Tuesdays, Thursdays and Fridays. Open to local residents - email or call to check if they can deliver to you. 







Headway Resources Info. Lambeth 

  1. General Support 


You or someone acting on your behalf can call the helpline for advice on issues you are having, including access to medicines and food. We'll connect you to the right department or to other organisations, such as Age UK, who can help you get support. 


Call the helpline on 020 7926 2999 which operates 8am and 8pm everyday 


  1. Welfare Advice & Financial Help 

What to do if you’re concerned about someone’s welfare 

  • If you believe a vulnerable adult, child or young person is in immediate danger then you should call 999 straight away 

  • If you have any concerns about someone’s coronavirus symptoms, it’s best to contact NHS 111 to speak a health professional.  

  • Survivors of domestic abuse may feel particularly alone & at risk during self-isolation. If you’re in Lambeth the Gaia Centre can help. Confidential advice & support by phone, text or email – whatever’s safest. Tel: 020 7733 8724 / Email: lambethvawg@refuge.org.uk / @RefugeCharity 

  1. Access to Food & Medication 


  1. Connect Lambeth (A partnership of charities in Lambeth including Age UK Lambeth, Carers Hub, dasl and RAD)  

  1. How they can help: Emergency shopping and medication pick up service, access to food vouchers. 

  1. Who they can help: Residents of Lambeth who are unable to leave the house and access the things they need. 

  1. How to get support: If you are worried about yourself or others (not emergency health related), email: mycommunity@ageuklambeth.org or call 020 7346 6800 (choose option 6)  

Call or Text: 07817951123

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